PLEASE READ EVERYTHING CAREFULLY TO SAVE TIME ON FREQUENTLY ASKED QUESTIONS!
Payment Options and Procedures:
For all auction questions including shipping, loading, and handling fees, please contact Heather at 616-552-4382 ext. 1 or hwatson@btmindustrial.com. NOTE: Email will ensure a quicker response.
ALL CORRESPONDENCE, WIRE/ACH TRANSFERS, CHECKS, ETC., MUST HAVE YOUR PADDLE NO AND REFERENCE THE SALE IN WHICH YOU ARE BIDDING. IF YOU DO NOT, WE WILL NOT KNOW HOW TO APPLY YOUR PAYMENT!
BUYERS PREMIUM: 15% for payments by wire or certified check, 18.5% if using Credit Card or PayPal.
Payment Options:
• Credit Card
Call 616-552-4382 ext. 1 OR 616-215-3125 to take payment over the phone
• Must have your paddle number and reference the sale in which you are bidding
• Paypal
Call 616-552-4382 ext. 1 or hwatson@btmindustrial.com to request PayPal Invoice
• Must have your paddle number and reference the sale in which you are bidding Certified Bank Check
Sending Instructions
Recipient: BTM Industrial ATTN: Jill Czarnecki
Address: 2051 Harvey St. Muskegon, MI 49442
Payment must be sent USPS priority or UPS ground envelope to ensure prompt delivery
• Must have your paddle number and reference the sale in which you are bidding
• Wire Transfer (No Additional Fee)
Sending instructions: Routing number: 044000024 Account number: 01153656708 SWIFT: HUNTUS33 Huntington Bank 2185 3 Mile Rd NW Grand Rapids, MI 49544 BTM Industrial Corporation
• Must have your paddle number and reference the sale in which you are bidding
• ACH Transfer (No Additional Fee)
• Sending Instructions: Routing number: 072403473 Account number: 01153656708 For any other questions regarding payment and wire transfers, please contact Jill at: j.czarnecki.financial@outlook.com or call 616-215-3925
• Must have your paddle number and reference the sale in which you are bidding

SALES TAX IS APPLIED TO ALL BUYERS IN THE UNITED STATES, IF YOU HAVE A SALES TAX EXEMPTION ID # PLEASE MAKE SURE TO ENTER IT WHEN SIGNING UP FOR EACH AUCTION. IF WE DONT HAVE YOUR FORM ON FILE, TAXES WILL BE ADDED UNTIL WE RECEIVE IT, PLEASE EMAIL/CALL AUCTION HOUSE FOR MORE INFORMATION.

BTM Industrial International Shipments
• All paperwork and shipping labels are completed by BTM Industrial for ALL International Shipments
• Customers are welcome to have BTM Industrial ship on their UPS/Fedex account, but the paperwork and shipping labels will be generated by BTM Industrial
• EEI’s are required when the value of the items or goods exceed $2,500.00 USD
• BTM Industrial will ship with specific HS Codes if requested by the customer

*NOTE: BTM CAN FILL OUT CUSTOMS PAPERWORK, BUT ONLY ONE TIME. IF PAPERWORK IS FILLED OUT AND A REQUEST TO MAKE CHANGES ON THEM, THERE WILL BE A $150 ADMIN PROCESSING FEE TO MAKE THESE CHANGES. PLEASE MAKE SURE TO COMMUNICATE WITH AUCTION COORDINATOR RIGHT AWAY ON CUSTOMS PAPERWORK AFTER YOU RECEIVE YOUR FINAL INVOICE. WE WILL NOT CHANGE ANY INVOICE AMOUNTS, SO DO NOT ASK!

*BTM INDUSTRIAL WILL ONLY SHIP TO THE ADDRESS THAT IS ON YOUR ACCOUNT WHEN YOU SIGN UP FOR THE AUCTION. IF YOU REQUIRE A DIFFERENT ADDRESS, YOU NEED TO CONTACT THE AUCTION COORDINATOR BEFORE YOU MAKE PAYMENT ON YOUR FINALIZED INVOICE THAT HAS SHIPPING AND HANDLING ADDED. *NOTE: EVEN IF YOU SEND AN EMAIL, BTM IS STILL ONLY FINACIALLY LIABLE FOR SHIPPING TO THE ADDRESS THAT IS ON YOUR INVOICE. BEST THING TO DO IS IF YOU REQUIRE AN ITEM TO GO TO ANOTHER ADDRESS, CHANGE IT IN YOUR BTM INDUSTRAIL ACCOUNT THAT WAY IT SHOWS UP ON YOUR INVOICE.

BTM INDUSTRIAL IS NOT RESPONSIBILE FOR ASKING BIDDERS WHERE THEY WANT THEIR ITEMS SHIPPED, QUOTES AND SHIPPING ARE ALL DONE BASED ON THE ADDRESS ON YOUR INVOICE.

BTM INDUSTRIAL WILL NOT BE HELD LIABLE FOR AND ADDITIONAL CHARGES IF ITEMS NEED TO BE SENT TO OTHER LOCATIONS AFTER THE ITEMS LEAVE OUR BUILDING. IF THIS IS NEEDED, PAYMENT FOR REDIRECTING THE SHIPMENT MUST BE PAID BEFORE SHIPMENT IS REDIRECTED.

***SHIPPING QUOTES ARE GOOD FOR 7 DAYS AFTER YOU RECEIVE YOUR FINAL INVOICE, IF YOU ARE DELAYED ON YOUR PAYMENT AND YOUR INVOICE IS SHIPPED AFTER 7 DAYS, YOUR SHIPPING COST COULD CHANGE. PLEASE MAKE PROMPT PAYMENT TO AVOID ANY CHANGES IN SHIPPING COST***

Shipping Details:
BTM Industrial has updated the handling charges effective 1/06/2019 to ensure transparency of charges and to effectively package your items for safe delivery.

NOTE: This is for PACKAGING and HANDLING only, it DOES NOT include the actual cost to ship your items.

Ground Packaging:
Cost is $3.00 Per lot, PLUS a per pound (LB) charge as follows:

1-10 Lbs, $1.00 per lb
11-25 Lbs, $0.75 per lb
26-50 Lbs, $0.50 per lb
51-75 Lbs, $0.35 per lb
*BTM Does not package and ship any one box over 75lbs to ensure safe delivery.
*Packaging Items used: boxes, bubble wrap, tap, paper shreddables, static bags (if needed for electronics)
*On valuable items such as drives, controls, power supplies, motors, items may be packed in our foam packaging machine. Handling costs will reflect if this packaging is used.

LTL Packaging:
1lb-225lbs, $0.25 per lb
226lbs-400lbs, $0.20 per lb
401lbs and above, $0.175 per lb
*Note these LTL costs are subject to change depending on how your items need to be safely packaged.


PALLET FEE $50
SMALL CRATE FEE $75
LARGE CRATE FEE $100


Shipping:
BTM Industrial uses UPS ground and LTL shipping.
Options for Shipping:
1.) BTM can provide you with a quote for us to ship your items.
2.) If you have a UPS account number, we can ship under your account.
3.) We can send you the package count, dimensions, and weights, so you may contract your own shipping. Documents must be provided by the buyer and the buyer assumes all responsibility for insurance and accuracy of the shipping information.

Shipping and Handling will be line itemed seperatly on your invoice to ensure you know what the two charges are.